Hear Our Stories
Read what others have to say about their experiences working with Signature Real Estate LLC to buy or sell their home in Winston Salem, High Point and Greensboro. Did you have a great experience working with Signature Real Estate LLC? We want to hear about it!
"I would have found Teresa/Signature sooner"
I was referred to Teresa at Signature by another out of state owner - she had switched over from another property mgmt company we both were using that was a major pain with constant tenant turnover and repairs required. I switched as well and wish I would have found Teresa/Signature sooner. Since then, she has also helped manage the rehab and leasing of another rental property for me, as well as for an investor friend that I referred to Teresa since he was having a hard time finding someone reliable to rehab and lease his place. Overall very satisfied customer.
"Lystra was an invaluable asset to have in our team"
During the time my family and I were selling/renting our home Lystra was an invaluable asset to have in our team! Not only she listened to our needs and adapted to our situation, but she always had the right attitude, even when the market was slow and selling houses was not as easy as it was in other times. Lystra was really well connected in the community and made the process as easy as possible taking into account we were not living in the area any more. Thank you Lystra!
"went above and beyond to make it happen"
Kevin was great to work with. Very dedicated to helping us find a home and went above and beyond to make it happen. Very knowledgeable and a great negotiator. He was not in a hurry for us to make a quick purchase; he wanted us to make the right purchase.
April was absolutely stupendous. She was very personable and there for every second of the process. We could not be more grateful that she was able to help us get our condo and would HIGHLY recommend her when looking to rent/buy. When I am ready to buy a house, April will be the one I go to, ask for her specifically you won’t be disappointed!
"always professional and wants the best for her clients"
It has been an absolute pleasure working with Lystra. She is always professional and wants the best for her clients. She always provides an honest approach to all of her work. Based on her passion and wonderful work, I now have three properties with Lystra. I recommend her to anyone looking for a new property manager. I look forward to working with her for many more years.
"The only reason my house sold as quickly as it did"
The only reason my house sold as quickly as it did and for as much as it did was because of Sheena. She coordinated cleaning and repair services, painting, and helped me coordinate with lawyers for closing, since I had already left the state. She was prompt, knowledgeable, and professional.
Sheena Knight was my realtor and worked effortlessly to help me find the perfect house for myself and my little one. We relocated from 5 hours away and couldn't come view homes for sale in this area so she would go look at them for me and give her honest opinion about them until we found the perfect one. She was constantly in contact with me through the whole process via calls, texts and emails. Great job done!
"It has been my pleasure to have been associated with Ms. Yale"
It has been my pleasure to have been associated with Ms. Yale for the past two years as my agent for my rental home in Winston-Salem. She has been extraordinarily energetic and diligent in finding appropriate renters for my property. She has always responded promptly to any concern regarding my property and always immediately informed me of any problems with the home. Any repairs required have been attended to promptly without having to directly involve me. She has always maintained good relationships with the tenants and responded immediately to any of their concerns as well as communicating any of my concerns promptly to them. I look forward to any future dealings with her as I consider her most cooperative and courteous and professional.
"It's not everyday you meet someone who really does care"
I'm very fortunate to have chosen Signature Real Estate to assist me with renting my home. Shannon Hopkins is wonderful, she wasted no time helping me get in my home. It's not everyday you meet someone who really does care and makes you a priority. Just wanted to say a special thank you for all your hard work and just being the BEST at what you do!!
"Very detailed oriented, and very knowledgeable"
I have worked in the past with Sheena as well as here recently in the sale of my rental home. She is very good at her work. Very detailed oriented, and very knowledgeable about the "ins" and "outs" of her profession. I would highly recommend her to anyone whether they are looking to sell, purchase or even rent properties.
"met and exceeded our expectations"
We want to express our appreciation for all that you do, both at Allied and now at Signature. You have met and exceeded our expectations and we just want you to know we appreciate your efforts and attention to the property.
"It was like MAGIC"
It was like MAGIC - I felt as if I crossed into wonderful world of being treated like a royalty. Shannon Hopkins is a Wonder Woman!! As an absentee owner of property 3,000 miles away, I was given timely (i.e. daily , sometime hourly updates) recommendations and suggestions of how to market my rental private residence. I most strongly recommend SRE, in general and Shannon Hopkins, in particular to anyone requiring management of property. Honesty and straightforwardness are hallmarks of this individual and the company.
"I’d recommend him to anyone"
Dan Chapman helped us out immensely with every aspect of buying our first home. His knowledge of the real estate market and how to help us get the best value for our money was invaluable. I’d recommend him to anyone looking for a house!
"You guided us every step of the way"
Sarah and I just want to take a moment to thank you. The home we purchased in Hillcrest, NC is our dream home and you helped us make it happen. We appreciate your patience with us as we started this process well over 5 months ago. You guided us every step of the way, always gave us your honest opinion, and never put any pressure on us. We're pleased with your service including your timely responses. Thanks Gillian for everything!
"very effective in all areas of the rental process"
Lystra Yale has been helping us since July of 2012 with the rental of our former residence. We didn't want to go through the hassle of finding suitable tenants so we opted for a management company. Lystra has been very effective in all areas of the rental process. From placing the ad, to interviewing prospective tenants, to doing all the investigative legwork and giving us her recommendation, the whole process has been quite pleasant for us. She always handles any necessary correspondence to or from the tenants very quickly and effectively. We will continue to use Lystra for as long as we keep this property and we would highly recommend her services.
"a joy to work with"
I've rented with them for 2 years. No complaints, great company. Shannon Mastrototaro is a joy to work with. When I'm ready to buy I'll definitely be working with her!
"will give 100% effort"
I highly recommend Gillian Barry for real estate services in residential sales and rentals. Gillian will give 100% effort when assisting you in the real estate process. She is easy to work with, knowledgeable, and ethical! Great person and Realtor!
"She's clearly an expert in real estate"
I have been working with Teresa Stelling, one of their agents, for the past 4-5 years who handles my condo rental property. I'm extremely pleased with Teresa's professionalism, as she's very responsive, actively listens and gets the task done whatever it may be. She's clearly an expert in real estate and I will use her when I'm ready to seek my home and transition to the condo.
"Great service, reliable and timely responses"
This letter is in reference to Kevin Satornino and his exemplary assistance and customer service. I had an employment situation that required me to move to the Winston Salem area from several hours away, on very short notice. I had three days in town to make arrangements. Day 1 was harrowing, stressful and overwhelming trying to find my way to sub-par properties I'd stumbled upon online, that ultimately did not meet my needs anyway. Fortunately around lunchtime on Day 2, I found a link of a listing that Mr. Satornino had just posted the day prior. I contacted him immediately, explained my situation, and he was gracious enough work a hustle and meet me at the property within an hour of my call. He was knowledgeable about the property and the area, and was able to answer all of my immediate questions. I told him I wanted the property, and he assured me he would make things move quickly. Shortly thereafter he forwarded me the link to the rental application, which I easily completed that night. We touched base on the phone the next morning to clarify a couple things on my app, and I was able to ask a few more questions that had later come to mind. Throughout that day, Mr. Satornino reached out to me several times to confirm/answer my questions, and made arrangements for me to complete the paperwork needed first thing the following morning so that I could make my return trip back. I'm moving in 2 days following completion of that paperwork! Great service, reliable and timely responses...I highly recommend!! Thank you!!!
"I feel like I have "one" point of contact"
Lystra, your service continues to be great. You are responsive and have a sense of urgency to communicate and resolve any issues. I continue to feel confident about my choice to use Signature property management and Lystra you play a big role in why I have that confidence! Even though there is a team at Signature I feel like I have "one" point of contact. I let you know what I need and you always follow through! Your friendly nature makes the relationship all the more pleasant.
"professional, prompt, and successful"
I used Gray at Signature to sell a condo I owned in Winston Salem. He was professional, prompt, and successful! He gave me great advice and best of all he handled everything remotely, so I never even had to make a trip out of town to Winston Salem to get it done. I would highly recommend Signature.
"genuine, caring and very attentive"
I have been fortunate to have Gillian Barry as the property manager/owner of the beautiful home that I rent through Signature Real Estate. She’s so genuine, caring and very attentive. Gillian is proactive and involved, as well as a great communicator who is just an email or text away! Her professionalism and personal integrity are greatly appreciated and admired.
"I'm extremely grateful"
I really want to thank you so much for your help with renting and then selling the condo. It's hard to put your trust in someone you've never met but you have done such a great job as a property manager and an agent and I'm extremely grateful. If I'm ever in Winston-Salem, I would love to take you and the family out to dinner!
"she will be our first call"
Shannon is amazing!! Not only did she help us find a beautiful home but she even connected us to a great contractor after our home was bought. During the buying process she was always patient, encouraging, and responsive. Especially when we thought we found the perfect home 3 times only to learn that it was taken by others. Even when things went wrong during our due diligence period Shannon took the initiative to advocate for us which took away so much stress. We trust Shannon and if we ever need a realtor again, she will be our first call! You can't make a better decision than to have Shannon on your side!
"she is a friend as well as a good agent"
My wife and I are happy to write a letter of testimonials for Lystra Yale. Two years ago, my wife and I decided to have the house rented in Winston-Salem, NC. After comparing Mrs. Lystra with the other two companies’ agents, we selected Lystra. She was very patient and professional during the renting of our house when the real estate market was way down. We ended up very happy with the rental customer of our house who is just the tenant we wanted. Since then we were extremely pleased with skills and responsibilities of her work. For example, Mrs. Lystra gave immediate response and taking the pictures after the property of tenants unfortunately was damaged because of storm. The issue was solved with satisfaction. Mrs. Lystra Yale did a wonderful job on serving the house renting. We feel she is a friend as well as a good agent who showed endless care. We highly recommend her to any future house owner or tenant.
"We couldn't have asked for a better company and partner in home living"
My fiancé and I moved to Winston Salem in 2014 and fell in love with the very first property we found. Luckily for us it was managed by Signature, and we hit the jackpot with Shannon as our realtor. She is AMAZING!! I can reach out to her by phone, text, or email 7 days a week and she ALWAYS responds within hours (if that long). She is knowledgeable, proactive, fast acting, professional and 100% thorough!! We couldn't have asked for a better company and partner in home living. Since our very first encounter everything just felt right and worry free. If you're looking to rent or buy Signature Real Estate has you covered. If you're a property owner you should have peace of mind knowing that your property management is in the best hands in town!
"great personality and works very well with potential renters and owners"
To any potential clients, I have worked with Lystra for the last 5 years and with that being said I would fully recommend her to anyone. She has always been very professional and on top of things. She has a great personality and works very well with potential renters and owners. I was living in Europe for 3 of the last 5 yrs and without her I would have had no clue as to what was going on in my homes. She took the time to send pictures when incidents came up and also spent her time getting bids for me as well. The only thing that's wrong is that we can't clone her.
Fabulous! Teresa has patiently worked with me to get a property fixed up, rented and now doing the once over to sell it.…five stars!
"we gained a great friend"
We were referred to Sheena by a relative, who spoke very highly of her. My husband and I decided after spending our entire lives in California, we wanted to move to the south and enjoy a slower pace. We contacted Sheena, who was extremely friendly and professional. We expressed to her what we wanted in a house and she helped us find our dream home. Her commitment to her customers is second to none. Although, we were 2750 miles away, she made us feel at ease through the whole process of purchasing a home here in North Carolina. In the end, not only do we have a beautiful house, we gained a great friend!! Thank you Sheena!
"Kevin is highly experienced and knows how to identify and steer away from trouble"
If I didn’t have Kevin managing my properties, I would likely sell them. I have rented homes for a number of years and I have experienced most of the difficult things that can happen when renting. You have to get a reliable tenant, you have to keep the property up with cost effective maintenance and you have to diplomatically manage the concerns of the tenant. To get all of those qualities, the field gets narrowed down very quickly. Kevin is highly experienced and knows how to identify and steer away from trouble. Renting properties can be very stressful, the confidence I have in Kevin’s ability to effectively manage the properties is invaluable.
"Thank you so much"
Sheena was GREAT!!! She assisted me with both property management (renting) and the sale of my property. She always provided me with updates and any changes in a timely manner. Did I mention I didn't live in the same city as my property....??? I couldn't have asked for a better representative. She took her time to explain all items of concern and then upon request acted promptly on anything that was needed. Her expertise is second to none and I will definitely be recommending her to anyone looking to buy, sell or rent their property. Thank you so much Sheena and good luck with all your future endeavors
"has your best interest in mind"
Loved working with Kevin. He's straight forward, has your best interest in mind, and is fun to work with. Highly recommend.
"I have never met a realtor who was so dedicated, kind, attentive, helpful, and generous"
Sheena is Amazing! I was relocating myself and two daughters to NC from NH. I started speaking to Sheena in December 2015, working with her to start looking for homes as we were relocating in June 2016. She directed me to sites and databases where I could search for homes and would keep in touch with me to discuss these homes prior to our visit in April. April 2016, my kids and I came down for 6 days to tour the houses that Sheena and I had discussed prior and she dedicated her whole week to us. When the prospective houses were not working out, she searched and found new ones for us to view and literally spent all day every day we were there making sure we found the perfect house, which we did. She directed me to the mortgage company, and introduced us, she was with us every step of the way. She located a home inspector and worked with him to complete it for us, since we were in NH. She went above and beyond for us and then to top it all off, when we moved into our home in June 2016, the movers were 5 days late and Sheena and her husband surprised us with some kitchen items and bathroom items as well as some gift cards to help get us thru until the movers showed up. I have never met a realtor who was so dedicated, kind, attentive, helpful, and generous. She made the moving process so easy and painless. I would not only recommend her to anyone but would love to be able to give her an award! Thanks Sheena, your the best!